Testimonials
“Congress Collection continually provides excellent client service as well as good recovery. Their reporting fits our needs, and we are a high-tech institution, so it is critical that everything is done electronically.”
Current Client – City Municipality Treasury Office
“The team members at Congress Collection are very responsive to our requests and have demonstrated a willingness to change or develop new strategies for better recoveries. We consider them trusted partners.”
Current Client – Director of Student Accounts, Higher Education
“I just wanted to say thank you for helping us with this extremely difficult financial issue and have it become workable. No one likes to be in this type of situation, but when put here having someone like you on the other end listening and actually helping find a solution is wonderful. I did get the payment of $1200 in the mail. Again thank you for your kindness and non‐judgmental attitude.”
Current Client – Landlord
“Please accept this acknowledgement of Congress Collection’s professionalism in all areas of the collection recovery business. I highly recommend Congress for their reliability and ‘personal touch.’ It is a distinct pleasure to work with all of Congress Collection’s staff.”
Current Client – Local Credit Union
“Our practice has worked with Congress Collection for many years and they do an outstanding job collecting on accounts. One of the greatest attributes of this company is their willingness to be flexible and work with our practice to meet our specific needs. They have outstanding customer service!”
Current Client – Ambulatory Surgical Center
“CC has been our top collection agency for some time now. The client services department staff are a pleasure to work with and truly get the job done!”
Current Client – Small Family Medicine Clinic
“Congress Collection has made a significant improvement to our recovery accounts. What was once a very tedious task has been streamlined and become very productive due to their professionalism and consumer service.”
Current Client – Dental Practice
“I highly recommend Congress Collection to any prospective client. My phone calls are always answered by a person who is friendly, knowledgeable, and able to immediately answer my question. Thanks again, CC!”
Current Client – Dental Office
“You cannot understand the true level of Congress Collection’s expertise until you are a client! We consider them our accounts receivable partner!”
Current Client – Regional Hospital
“Congress Collection has consistently generated a high recovery rate for us. I have referred them to a number of contacts.”
Current Client – Multi-Doctor Owned/Multi-Location Practice
“I have had the most rewarding experience with Congress Collection. Our organization left a company that did not hold up to the promises they made. CC has far exceeded the contract, and the responsiveness of the (client services) staff as well as the collectors has been a great experience. I recommend Congress over and beyond the past agencies we have used.”
Current Client – Large Medical Group
“Congress Collection has been a wonderful company to work with and is our top agency on recovery. Not only do they offer excellent consumer service to our patients, they also go above and beyond in assisting their clients on the consumer service level. All of this hard work shows in the end result which is the greater recovery.”
Current Client – Metro Detroit Medical Billing Company
“I would like to offer praises for the entire client services staff. They have been a delight to communicate with and has affirmed my confidence and trust in your company. As a small mental health private practice, we take a lot of pride in our work as therapists (and office staff) and hold ourselves to the highest standards of treating our clients with respect. We are always looking to collaborate with our business partners and vendors so that they many continue to be a beacon of those ethical standards. I feel Congress Collection is a great fit with our mission and philosophy. I look forward to a long business partnership.”
Current Client – Mental Health Practitioner
