Congress Collection empowers

consumers to resolve their financial obligations and creditors to achieve optimal revenue recovery.

What makes us different? We know why people don't pay their bills.

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Currently can’t afford to pay off your debt? Work for it!

Congress Collection is dedicated to empowering you, but the first step is yours to take. Apply for a job today »

Administrative Assistant

Concraft - Auburn Hills, MI

Direct incoming calls to appropriate people o Take messages o Screen calls o Take information on new work called in, prepare claim sheets o Prepar... [...]

Posted: 12/09/15

Sales Professional

Sleep Number - Novi, MI

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environmen... [...]

Posted: 12/09/15

Mortgage Administrative Assistant

Towne Mortgage Company - Troy, MI

We are seeking someone looking for something more, someone not content with where they are and committed to getting where they want to be, someone abl... [...]

Posted: 12/09/15

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We Help Organizations Collect Payments

We’re more than just a collection agency. And our clients are more than just clients. We are business partners with a common goal – to get you paid! Our fair, firm and friendly approach yields the least intrusive, most effective results while maintaining our clients reputation and goodwill with their consumers.

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We Help Individuals Pay Off Debt

Congress Collection is dedicated to empowering consumers. Please know that we want to work WITH you. Take the first step toward gaining control of your current situation by calling us today at 800-395-2989 or 248-355-7900. You’ll likely be surprised by how pleasant your experience with Congress Collection will be.

    Congress Collection is a full-service collection agency that provides results-oriented revenue recovery and credit reporting for educational institutions. Our goal is to attain the highest and most timely collection rate for delinquent accounts by utilizing methods that are consistent with all legal and regulatory requirements. It is the intent of Congress to collect outstanding balances and create goodwill by empowering students to resolve their financial obligations. Learn More »

    Do you need to make a debt payment for student loans? Make An Online Payment ›

    Since its inception in 1957, Congress Collection has been heavily involved in healthcare collections. We have an extensive track record in successfully collecting various types of healthcare-related accounts and our patient-centric method optimizes revenue recoveries for our clients while empowering consumers by providing essential resources.

    As hospitals across the country invest heavily into improving patient satisfaction and initiatives are being put into action, the overall patient experience will be nothing but disappointing if third party collection personnel don’t share in the same initiatives as their clients. At Congress Collection, we understand this. That’s why our patient–centric approach parallels what our healthcare partners are trying to accomplish. We understand that patient retention is vitally important and act as a branch of our healthcare providers. Patient satisfaction doesn’t end when the patient leaves the facility. The TOTAL experience should be a positive one. This includes the services we provide. Congress Collection is completely committed to this objective. Learn More »

    Do you need to make a debt payment on a medical bill? Make An Online Payment ›

    At Congress Collection, we view ourselves as an extension of your organization and understand that your members/customers are very important to you. Once delinquencies are referred to us our member-centric approach continues to enforce that message. Our experienced and professional staff are well-versed in the various types of delinquencies that may be incurred at a financial institution and are poised to handle them in an effective and efficient manner. We know that if we can help your members/customers navigate through rough times, you’re more likely to retain them. Learn More »

    Do you need to make a debt payment on a bill? Make An Online Payment ›