Job Resources

At Congress Collection, we believe in providing consumers with necessary resources to assist and empower them. By providing support and helping them with the means to do so, we believe that consumers will be much more likely to want to work with us in resolving any delinquency issues

CUSTOMER SERVICE ASSOCIATE

Walgreens - Waterford, MI

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

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Posted: 05/09/18

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